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Privacy Policy

East Lifestyle values and respects your privacy and hence wants you to be familiar with how we collect, use and disclose information .  We assure you that the user or customer information collected through accessing, using, browsing or otherwise of the instant website, is safe, kept on a secure server and fully compliant with all of the relevant consumer laws. All payment transactions are made only through encrypted SSL technology.

Note: Our privacy policy is subject to change from time to time without notice. To make sure you are aware of the changes, please review this policy periodically. Further, this privacy statement does not apply to our business partners, affiliates or other third parties. Please review the privacy statements of the other parties with whom you may interact.

Information collected: 

  1. Contact details such as  name, email address, phone number and shipping address.
  1. Your transaction or banking details such as credit /debit card number, cardholder name, expiration date and CVV and/or other information as required for internet banking or other payment instruments is not held by Eastlifestyle.in but is held by our Payment Gateway partner (PAYU). Our payment gateway partner is "RazorPay" which ensures the highest standards of protection and security for your information.
  1. Cookies: Cookies is a piece of data stored by a website within a browser which enables the browser to remember information specific to a given user such as clicking particular buttons, logging in, or having read certain pages on our site. All leading Internet companies such as Amazon, Yahoo, Google and Facebook use cookies. You can set your browser to notify you when you are sent a cookie, and you can decide whether or not to accept it.
  1. Third party sign in information shared on our website such as Facebook, Twitter, Pinterest sign in information etc.
  1. Email communication by any user or customer directly withEastlifestyle.in such as product enquiry, order and transaction related information, disputes or complaints etc.

We only collect user or customer information as required to conduct our business and to enable us to provide the best services to our users and customers. We do not sell or rent this information to third parties. By user or customer information or personal information, as used above, we mean-

  1. We use some of the user and customer information to understand customer behaviour and thus offer better and more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical and demographic profiles for our business and marketing activities.
  1. We use this information to inform you about offers and deals, new launches, information about products you have purchased, order and shipping status, as well as other promotional and informational content. We will provide you the option to opt-out of such services.
  1. Cookies would be used to provide a customised experience to our users such as identifying recently viewed items (of interest to the user) as well as implementing wish list and cart features. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
  1. We use session log and traffic flow information to understand how users are interacting with our site and to make improvements. This will also be used by us to understand and analyse customer preferences, buying patterns and behaviour at an aggregate level.
  1. We will need to use user or customer information in case required in aspects such as legal disputes or other legal processes; comply with any statutory or regulatory requirement; troubleshoot problems; detect and protect against error, fraud and other criminal or illegal activity; collect fees owed; enforce our terms and conditions; prevent abuse of our services; prevent violation of the rights of third parties, other users or the general public . Eastlifestyle.in provides all users with the opportunity to opt-out of receiving non-essential communications from us on behalf of our partners, and from us in general, after setting up an account. 

Questions, comments and requests regarding this privacy policy can be sent to: contact@eastlifestyle.in

CONTACT

If you would like to get in touch with our customer service team, you can either contact us by sending an email at contact@eastlifestyle.in or call us at : +91-80-4052-4200. We are available Mon - Sat ; 10:00 AM to 7:00 PM IST.